Question 1

How long does pickup take?

Accepted Answer

Most orders are ready in 15-25 minutes. Opt in to text updates at checkout and we'll text you when it's ready to grab.

Question 2

Can I modify or cancel my order?

Accepted Answer

You can cancel free within 5 minutes of ordering. After that, call the location directly and we'll do our best.

Question 3

How do I earn points?

Accepted Answer

You earn 1 point for every $1 spent · on any order, in any channel. Points hit your account as soon as your order is paid.

Question 4

Do points expire?

Accepted Answer

No. Points you earn here do not expire.

Question 5

Can I stack rewards with promos?

Accepted Answer

Yes, in most cases. The cart will show you the best applicable combination.

Question 6

What are the loyalty tiers?

Accepted Answer

Regular is the default tier · 1 point per $1. Headliner unlocks at $100 spent in a calendar year (2× points). Icon unlocks at $300 spent in a calendar year (5× points). Tier progress resets every January 1.

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